Firstly, a big thank you for supporting our small business during this time. We are an independent retailer during this difficult time and we are making the necessary adjustments to keep our team safe while making sure you get your order. Along with safe distancing measures advised by our government, we are making sure that our workplace is sanitized at every work station.
We modified our working hours to make our work hours more flexible for our team but rest assured that we will try our best to fulfill your order within the 1-3 business days of receiving it. For the safety of our team, we will strictly not be accepting any exchanges due to wrong models ordered. We seek your understanding on this matter.
Please stay safe during this period and together we will get through this!
If you have any questions, please feel free to email us with your concerns at firstname.lastname@example.org.