FREE SHIPPING ON ALL ORDERS TO SINGAPORE, AUSTRALIA, MALAYSIA, INDONESIA AND HONG KONG.

We ship internationally! Check our FAQs for more details!

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SINGAPORE DELIVERY

Free Singapore delivery 

All orders will be processed within 1-3 business days from receipt of order.

We provide free delivery on all orders in Singapore. Deliveries are fulfilled by Ninja Van. Delivery window is 2-4 business days. A tracking number will be sent to you to once your order has been fulfilled. It can take up to 2 business days to receive updates on the parcel so please be patient! 

All orders are fulfilled by Ninja Van. Sorry, We do not have pick up points.

 

INTERNATIONAL SHIPPING

Yes, we ship internationally!

All orders will be processed within 1-3 business days from receipt of order. It can take up to 2 business days to receive updates on the parcel so please be patient! 

Check our chart below to know if you are entitled to free shipping

 Free Shipping
SGD 15 flat rate shipping
 Hong Kong, Australia, Indonesia and Malaysia
 Free Shipping on all orders!
Rest of the World
5 pieces or more 1-4 pieces


Transit Guide for Standard shipping from the date order is processed by Besbes:

Country Transit Window
Hong Kong, Indonesia & Malaysia  4-6 business days
Australia  8-12 business days
Rest of the world  10-14 business days


*The above is a transit guideline and in no way confirms the delivery date and timing of parcels received by the buyer. 

Once your shipment is turned over to the postal service in your country, it is marked as delivered in our system. Collecting your goods from your local post and paying any duties are the responsibility of the buyer.

Kindly follow your order journey through the tracking link provided to the email associated with your order, as we will not be responsible for unsuccessful delivery attempts or delivery delays due to re-routing of article, unsuccessful delivery attempts or insufficient address info.

 

FOR SHIPPING TO AUSTRALIA

DHL Express Shipping to Australia is at a standard rate of SGD$20. Standard free shipping is handled by Australia Post, which has been unreliable in the past. Please kindly note that customers opting for standard free shipping by Australia Post are liable for any loss of their packages. Please feel free to reach out to us at hello@besbes.co if you need any further assistance. 

 

ORDER PREPARATION

All orders will be prepared and dispatched within 1-3 business days from receipt of order.

All orders will be sent out based on the address provided by the customer. Any failure to deliver due to errors, omissions in address will be charged a handling fee of SGD$5. Postage to resend will be borne by the customer. 

 

CUSTOMS AND DUTIES

All orders dispatched from Singapore. Any additional taxes, fees, tariffs, import fees, and surcharges levied by destination countries are the responsibility of the customer. Besbes is not responsible, and cannot determine in advance the amount, if any, that will be charged. Please check customs regulations of your country to ascertain if any additional charges will be applied to your order. 

By completing your order, you agree to pay all applicable fees. If your package is seized by customs officials for any reason whatsoever, we will not issue you a refund unless all products are returned to us in their original condition.